How can I get refund under ADPS 30 days money back guarantee? one stop shop for best web hosting solution and domain names registration

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How can I get refund under ADPS 30 days money back guarantee?

We provide you with an unconditional 30-day money back guarantee on hosting packages. Under this guarantee, we pay all the money that we receive from you for your website hosting.

The following are not covered under our money back guarantee
1. If you have availed our “free domain names” promotion offer during the purchase of web hosting plan, the discount availed (first year domain name registration charges) will be deducted from the refund amount.
2. There are no refunds for domain name registration charges

To get a refund send an email to support@adps-domain.com

Web Hosting and Domain name registration Company of India - ADPS . ADPS offers affordable and budget Web Hosting in India, USA and across the world. Register your domain name for very affordable prices with ADPS. We offer unmatched value for web hosting space. Please check Compare web hosting plans link for various web hosting plans we have to offer.

What is Domain Forwarding and how do I use it?
You can use Domain Forwarding to forward any one who visits your domain name to any other website of your choice. Once you setup domain forwarding, our servers will redirect anyone who enters http://www.your-forwarded-domain-name.com/ to website your choice.

You can use domain forwarding for your new domain if you already have a website with other name. You can also use this service to direct users to your website on Geocities, Tripod, Yahoo etc.

Which Characters Can I Use In my Domain Name?
You have lot of flexibility in creating your domain name. You can use:
# Letters
# Numbers
# Hyphens (they can’t appear at the beginning or end of the domain name)
Using any combination of the above, you can have up to 67 characters in your domain name, including the extension (e.g., com, .net, .org). Characters that are not permitted in a domain name include:
• Spaces
• Special characters, e.g. @ # $ % ^ & * ( ) ? "

Will I get adequate Technical support?
Yes, we provide all Technical support to our customers through our support help desk and email. We also have a very comprehensive knowledge base, where you can find answers to most of the questions you may have.

You can also raise a request for adding a question to the knowledgebase.

Do you offer 24 hours telephone support?
Adps-domain.com is able to keep prices so low because it does not provide telephone support. We assure you that you will get prompt response to your support requests and emails.

Accuracy of content on the website
Our fair business practice policy dictates that no one at ADPS should present false information as truth. We check all the information on the website for clarity and accuracy. When you see any information on adps-domain.com, you can confidently believe it to be true.

Disclaimer: This policy does not cover content written by non-ADPS personnel on support and other forums provided by ADPS. Please ascertain accuracy of third party information before using it for mission critical purposes.

How you can change your domain name’s Name Server information?
If you want to use your domain name for hosting a website, you need to modify name server information. You need to get name server address information from your web hosting company. After you get this information, use following simple steps to modify your domain name’s name server information

1.   Click on the Account Menu and then click on Manage Domains option. You can find Account Menu in the menu bar at the top of every page of the website.
2.   Login to your domain name control area using your email address and password. Click of Domains menu option and then choose search option followed by domain name search option, i.e., Domains  Search  Domain Name Search
3.   Now click on domain name. On the next screen click on the Modify Name Server button.
4.   On next screen, you can write up to 13 name servers. After you fill your name server information click "Submit" button. If the Domain Name is locked, you need to unlock this Domain Name.
5.   If you get “Name Server not registered” error at this step, Name Server you are using is not registered as a Name Server with the Registry. Please contact your Web Hosting Company and ask them to provide Name Servers that are valid and registered with the Registry.

What is Support Help Desk?
You can use support help desk to raise a support call and track previously raised support calls. You can use our support help desk to manage your communication with our support department. You can also view status of your questions and response to your questions by logging on to our knowledge base.

First time users need to register for getting support. It is easy and fast.