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Is tax included in the charges?

Yes, all the tax is included in the prices. You pay only what you see in the list price.




Here at ADPS we take pride in the close relationships which we build with our clients. We have extensive base of happy customers across the world. We make every effort possible to ensure that your Internet presence operates efficiently. Come to us for your Web Hosting and Domain Names registration needs
Web hosting and domain names registration questions for you
What is Support Help Desk?
You can use support help desk to raise a support call and track previously raised support calls. You can use our support help desk to manage your communication with our support department. You can also view status of your questions and response to your questions by logging on to our knowledge base.

First time users need to register for getting support. It is easy and fast.

What is Domain Forwarding and how do I use it?
You can use Domain Forwarding to forward any one who visits your domain name to any other website of your choice. Once you setup domain forwarding, our servers will redirect anyone who enters http://www.your-forwarded-domain-name.com/ to website your choice.

You can use domain forwarding for your new domain if you already have a website with other name.  You can also use this service to direct users to your website on Geocities, Tripod, Yahoo etc.

How to Lock or Unlock your Domain Name?
Domain Name Locking is a crucial security feature as it ensures that no one other than you can modify details of your Domain Name. Once you lock your domain name, no one can modify any associated information unless you unlock it.

With locking, you get following security features
1.    No one can modify contact details and Name Servers of your Domain Name
2.    No one can Suspended, delete or renew your domain name, until you remove this lock
3.    A Transfer [Away] Request for this domain name to another Registrar will fail at the Registry itself and will not be allowed until the Domain is unlocked.
4.    The Toolbar will display only the "Unlock Domain" button until the domain is unlocked.

Use following simple process to Locked or Unlocked your domain name

1.    Click on the Account Menu and then click on Manage Domains option. You can find Account Menu in the menu bar at the top of every page of the website.
2.    Login to your domain name control area using your email address and password. Click of Domains menu option and then choose search option followed by domain name search option, i.e., Domains  Search  Domain Name Search
3.    Now click on domain name. On the next screen click on Lock or Unlock button

Which registrar do you use for registering domain names?
Direct Information Pvt. Ltd. is our partner for domain name registrations. Direct Information is an ICANN Accredited registrar and it offers comprehensive range of domain names registration features. Our partnership helps us deliver one of the best domain name registration services available today.

ADPS Hosting Comes with Comprehensive Support for E-Commerce?
Once you have signed up for one of our website hosting plans, you can install and configure many e-commerce tools with just one click free of cost.

We will send you all the information you need in welcome email. You will get this mail after we have activated your hosting account. This information includes step-by-step guide to installing and configuring various e-commerce features in your hosting account.

You get following E-Commerce tools and features with your purchase of any of our hosting plans.

• Branded emails for example, sales@your-business-name.com
• Website development tools
• E-Commerce tools to manage
o Customer Account
o Product Price, Features descriptions, Promotions and Inventory
o Order fulfillment and order tracking
o Shopping cart
o Customer support tools
o Customer support forums

Plan the space and bandwidth you will need if you need any of the above tools with your web-shop.

With ADPS Hosting plans you can always start small and add disk space, bandwidth and email addresses to your account as your requirements grow. You can also join our support forums and get our experts to answer your questions about launching an e-business shop with ADPS hosting plans and tools
Which Characters Can I Use In my Domain Name?
You have lot of flexibility in creating your domain name. You can use:
# Letters
# Numbers
# Hyphens (they can’t appear at the beginning or end of the domain name)
Using any combination of the above, you can have up to 67 characters in your domain name, including the extension (e.g., com, .net, .org). Characters that are not permitted in a domain name include:
• Spaces
• Special characters, e.g. @ # $ % ^ & * ( ) ? "

Who is your payment gateway partner?
We have collaborated with CCAvenue to process credit card, net banking and debit card transactions for our website. CC Avenue charges us 7% processing charges for all the credit card transactions and 4% for net banking transactions. Do not worry, we internally absorb these costs and you do not pay anything other than the list prices that you see on our websites.  

Do you offer telnet or shell access?
Due to security reason\'s we do not offer telnet or shell access. You are still able to unzip files on the server using our file manager as well as the ability to setup cron jobs.
With a cron job you can pretty much run any command on the server as you would have done using a telnet session. It is very easy to setup a cron job from the Cpanel. You can shedule to run particular linux command at particulars hours of day, weeks and months.
Where do I go to login to my control panel?
You go to http://www.yourdomain.com/cpanel 
Do you provide Web Based FTP?

Yes we do. You can upload your files directly from our control panel.



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