What is a customer Help Desk Account and how do I access it? best of all web hosting companies and domain names registration

Support Helpdesk Account
What is a customer Help Desk Account and how do I access it?

Customer help desk account is your key to raising support requests and tracking the response from ADPS support team. To access your help desk account choose support menu and click on “Help Desk option”.

ADPS offers Cheap and reliable Linux Web Hosting and domain names registration. ADPS provides fast and Reliable Connectivity, 99.99% up time , 24 Hour Tech Support, Cgi, PHP, Unlimited FTP access, mysql, e-mails with all web hosting packages. ADPS offers free parking page, free for sale page, free starter page, free domain locking/unlocking, free domain forwarding, free logging to easy to use domain control panel with domain name registration.

Why do you charge yearly instead of monthly?

It helps us in keeping our overheads low and thus helps us offer incredible prices to our customers. All of our hosting plans come with the option to pay yearly. The idea is not to lock you into the plan, we want to keep all our customers happy, if you are not happy with your purchase, you can cancel your order and get your money back within one month of purchase.

Do you offer telnet or shell access?
Due to security reason\'s we do not offer telnet or shell access. You are still able to unzip files on the server using our file manager as well as the ability to setup cron jobs.
With a cron job you can pretty much run any command on the server as you would have done using a telnet session. It is very easy to setup a cron job from the Cpanel. You can shedule to run particular linux command at particulars hours of day, weeks and months.

Are your server\'s Unix, or NT?
Our servers are Linux Red Hat 9.0

Why doesn\'t my ftp password change when I change my Cpanel password?
Please allow 24 hours for your FTP password to sync with your Cpanel password. Paths

Will you place ads on my site?
ADPS will NOT place ads on your site. This is completely banner less hosting.

What is your contact address?
Use following address to contact us

ADPS Software Solutions Pvt. Ltd.
#772 53rd main 25th cross
Phase I, Kumaraswamy Layout,
Bangalore - 560078.
Ph. 91-80-57667828.

Are all the purchases eligible for money back guarantee?
The following are not covered under our money back guarantee

1. Only first-time accounts are eligible for a refund. For example, if you\'ve had an account with us before, cancelled and signed up again, you will not be eligible for a refund or if you have opened a second account with us.
2. If you have availed “free domain names promotion offer” during purchase of web hosting plan, the discount availed (first year domain name registration charges) will be deducted from the refund amount.

Support for Instant PHP Nuke, Instant Chat Rooms, Support Forums?
PHP Nuke

Yes with a click of the mouse you have the ability to create a php nuke site.

Instant Chat Room
Can I create Instant Chat Room using your tools?
Our chatroom creator will allow you to put a chatroom on your site instantly.

Support for forums

You are welcome to install any forum you want with us. You will even be able to install phpBB, Invision, and Yabbse instantly using our control panel.

Do you provide Bulleting Board Hosting?
You get one click install access to phpBB, invision Board and YaBBSE Bulletin Boards with any of your hosting plans.

Once you have signed up for one of our website hosting plans, you can install and configure any of the Bulletin Boards we provide with just one click.

We will send you all the information you need in welcome email. You will get this mail after we have activated your hosting account. This information includes step-by-step guide to installing and configuring bulletin boards for your account.