Are all the purchases eligible for money back guarantee?
The following are not covered under our money back guarantee

1.    Only first-time accounts are eligible for a refund. For example, if you\'ve had an account with us before, cancelled and signed up again, you will not be eligible for a refund or if you have opened a second account with us.
2.    If you have availed “free domain names promotion offer” during purchase of web hosting plan, the discount availed (first year domain name registration charges) will be deducted from the refund amount.

How to Manage Child Name Servers / Register Name Servers?
Child Name Servers are Name Servers that are registered with the Registry under your Domain Name. Before you can use child name servers as name servers, you need to register Name Servers with the Registry. Only owner of the domain name can register Child Name Servers.

For example, if you are an owner of xyz.com, you can register a Child Name Server ns2.xyz.com

Use following simple steps to add Child Name Servers for your domain name

1.    Click on the Account Menu and then click on Manage Domains option. You can find Account Menu in the menu bar at the top of every page of the website.
2.    Login to your domain name control area using your email address and password. Click of Domains menu option and then choose search option followed by domain name search option, i.e., Domains  Search  Domain Name Search
3.    Now click on domain name. On the next screen click on the Manage Child Name Server button.
4.    Now enter the hostname of the Child Name Server you wish to add in the Add New Child Name Server box. Provide IP address for the name server and proceed. Your can register up to 13 Child Name Servers for your domain name.

Use following simple steps to modify or to delete Child Name Servers for your domain name

1.    Follow steps from step 1 to step 3 as listed above.
2.    To modify Child Name Server information, provide new information on the next screen and click on modify button.
3.    To delete a child name server, click on the delete button.

Apart from the steps above, you need to configure your DNS Servers and bind the required IP Addresses to them. Additionally, in your DNS Record for the zone xyz.com you will have to add the required \'A\' records or \'CNAME\' record for the above Child Name Servers.

How can I get support for my problems or questions?
To get support for your questions,
1.  Search our knowledge base.
2. Contact our support department using support helpdesk.
3. Visit our support forum and get experts to answer you questions.
4. Email us at support@adps-domain.com to get email support for your problems.

Do you have a manual for our control panel?
Go to http://www.cpanel.net/docs/cp/index.html 

Can I pay in my local currency?
We accept payment in all the major international currencies. On adps-domain.com, you can choose display currency of your choice by using drop down menu on the top of every page.

At our payment gateway page, you will see the charges in Indian Rupees. Do not worry; you will only be charged in your local currency and only as much as the display price.

There can be a little foreign currency fluctuation effect, but in most of the cases, this is insignificant.