Suspending and unsuspending a reseller's accounts

You can suspend all of a reseller's accounts if the accounts are violating your AUP (Acceptable Usage Policy) or otherwise causing problems. This should be used as a last resort - always contact the reseller first to discuss the problem, unless the situation is urgent.

To suspend or unsuspend a reseller's accounts:

1. Click on the Reseller Center link in the Server Setup menu.

2. Click on the required account from the View Reseller Usage/Stats drop-down list, and click on the ok button.

3. Click on the tick box above the button that you need to use.

4. Click on the Suspend All [reseller]'s Accounts or UnSuspend All [reseller]'s Accounts button, as required.

   Note: This will suspend or unsuspend all of the reseller's accounts, but not the reseller's own account. Refer to Suspending or unsuspending an account for more information.